Refund Policy

At Wizb Cars Ltd, we aim to provide transparency and clarity regarding refunds for both vehicle sales and van rental services.

1. Vehicle Sales Refunds
1.1. Refunds are not available for vehicle purchases unless a significant undisclosed defect is identified within 14 days of purchase.
1.2. Customers must provide written notice and evidence of the defect for a refund request.

2. Van Rental Refunds
2.1. Full refunds are available for cancellations made at least 48 hours before the rental period begins.
2.2. Cancellations made less than 48 hours before the rental period may incur a cancellation fee.
2.3. No refunds will be provided for early returns unless agreed upon in advance.

3. Refund Process
Approved refunds will be processed within 7-10 business days via the original payment method.
Customers must provide proof of purchase or a valid rental agreement for all refund requests.
4. Contact for Refunds
For refund inquiries, contact us at:

Email: [email protected]
Phone: +44 7482 159544